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Digital Customer Experiences Using Smart Contracts – Part 2

In my last blog on Enhancing Digital Customer Experiences Using Smart Contracts, we looked at how customer preferences management can be dramatically simplified using smart contracts. A smart contracts based approach avoids customer preferences management to be treated as an add-on or external database (even if it physically is). This avoids costly reconciliations and process

How to Streamline Lending and Credit Management using Smart Contracts

Lending processes are a complex mesh of customer management, risk assessment, collateral management, payments, and default management functions. Additional complexities also arise from the fact that multiple institutional parties are almost always involved, and that loans and their servicing can be sold or transferred.  Although solutions have been proposed using blockchain, complexities within the enterprise

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